C_BOSUP_90 SAP Certified Support Associate - Incident Management with SAP BusinessObjects

Solution: SAP BusinessObjects
Delivery Methods: Certification
Duration: 180
Level: SME
Sub-solution: Strategic Enterprise Management
Exam: 180 min - 80 questions, PDF Link, Cut Score 58
Product Group: SAP BusinessObjects
Languages: English, Japanese

Message Solving > 12%
Providing solutions to customers > 12%
Using SAP Enterprise Support > 12%
Basic Understanding of SAP Solution Manager > 12%
Problem analysis and advanced concepts 8% - 12%
VAR Service Desk 8% - 12%

The certification test "SAP Certified Support Associate - Incident Management with SAP BusinessObjects" verifies proven skills and fundamental knowledge in the area of the support role fulfillment. It proves that the candidate has a good overall understanding within this support consultant profile, and can apply this knowledge practically in the handling of client messages under guidance of an experienced support consultant. This certificate is recommended as an entry-level qualification to allow support staff to get acquainted with the requirements to handle client messages for first line support providers.

Please note, that besides the recommended education courses also practical job experience will be required and tested.
You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).
The Learning Map is accessible with an S-user id in the Channel Partner Portal: channel.sap.com.
PartnerEdge -> Education -> Analytics -> BI and EIM Role Based Training OR
EPM and GRC Role-Based Training -> Support Consultant -> then go to the section with the "Support Role Learning Plans"

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Exam Code: C-BOSUP-90
Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
One year free update, No help, Full refund!
C-BOSUP-90 Real Questions Total Q&A: 80 Questions and Answers
Last Update: 04-14,2015

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