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Exam Code: 74-338
Exam Name: Lync 2013 Depth Support Engineer Exam
One year free update, No help, Full refund!
74-338 Practice Test Total Q&A: 114 Questions and Answers
Last Update: 04-13,2015

74-338 Bootcamp Detail : Click Here

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Lync 2013 Depth Support Engineer

Analyze and troubleshoot Enterprise Voice (25-30%)

Troubleshoot conferencing and application sharing (20-25%)

Troubleshoot IM and Presence (20-25%)

Troubleshoot infrastructure and tools (20-25%)

Instructor-led training

Who should take this exam?

Candidates for this exam are IT consultants or telecommunications professionals who provide product support services for unified communications solutions. Candidates should be able to translate a support call, resolve the issue, and produce a knowledge base article for future support references.

Candidates should have a minimum of two years of experience with Microsoft Lync technologies and be familiar with various deployments and configurations. Candidates should be proficient in Lync Server 2013 solutions for end users, endpoint devices, telephony, audio/video and web conferences, security, and high availability. Candidates should also know how to monitor and troubleshoot Lync Server 2013 using Microsoft tools and third-party vendor tools.

In addition, candidates should be proficient with Active Directory Domain Services, data networks, and telecommunications standards and components that support the configuration of Lync Server 2013. Candidates should be familiar with the requirements for integrating Lync Server 2013 with Microsoft Exchange Server and Office 365.

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